Frequently Asked Questions
We have gathered the most common questions about AlSamah, our products, ordering, delivery, sizing, quality, and official channels to make your shopping experience clearer and easier
AlSamah is an Iraqi brand specializing in socks, pantyhose, leggings, and everyday essentials for women, men, and kids. Its roots go back to the 1950s in Baghdad, when it began as a factory specialized in producing socks in Al-Tobchi district.
Yes. AlSamah is an Iraqi brand with long-standing roots in the local market. It began in Baghdad in the 1950s and was revived and developed in the late 1990s as part of the Allawi Group portfolio, while preserving the brand’s name and developing its products to meet the needs of today’s Iraqi family.
The AlSamah brand is officially owned by Aalam Al-Neam for General Trading Co. Ltd., the company responsible for managing and developing the brand and its products in Iraq.
Yes. AlSamah is an officially registered trademark
AlSamah offers a wide range of everyday products for women, men, and kids, including socks, pantyhose, leggings, knee-high socks, and other essential products that are continuously developed according to the needs of the Iraqi market.
Yes. AlSamah products are designed for everyday use, with a focus on comfort, durability, proper fit, and fair pricing. Our goal is for AlSamah products to become a practical part of the daily needs of the Iraqi family
AlSamah follows a continuous development and inspection process that includes studying materials, developing detailed product tech packs, testing samples, working with specialists, using testing facilities when needed, and monitoring customer feedback after use
Yes. We aim to work with manufacturing partners who follow trusted industry standards, including factories that carry certifications such as OEKO-TEX and ISO, supporting our commitment to offering products with better quality, consistency, and reliability
We recommend reviewing the size chart available on each product page before placing your order. In some products, stretch, fit, and wear may vary depending on the material and design, so reading the product description and size chart helps you choose the most suitable size
No. Sizing may vary depending on the product type, material, design, and level of stretch. For this reason, it is better to rely on the size chart of each specific product rather than only using a general size
We recommend following the care instructions shown on the packaging or product page. In general, gentle washing, avoiding high heat, and not using harsh chemicals can help preserve the product’s softness, elasticity, and overall quality
You can order directly from the official website by selecting your products, adding the required quantity to your cart, entering your delivery information, and confirming your order
Yes. Delivery is available to all governorates of Iraq, depending on the available delivery services
Delivery time may vary depending on the governorate and area. Delivery details are usually shown during checkout or can be confirmed through our customer service team
Yes. Cash on delivery is available depending on the area and the available delivery services
Delivery fees are shown during checkout based on your delivery address and order value. If free delivery offers are available, they will be clearly shown on the website
Original AlSamah products can be purchased through the official website and trusted channels with a clear source. We always recommend checking where you buy from to ensure a reliable experience and receive original AlSamah products
To verify a product, we recommend buying from official channels or from a clear and trusted source. If you have doubts about a product or seller, you can contact us through our official communication channels, and our team will help you verify it as much as possible
Any product sold outside official channels or without a clear source cannot be considered guaranteed by the company. We always recommend confirming the source of purchase before ordering or buying
Products using the AlSamah name without official authorization may appear in the market. For this reason, we recommend buying from a clear source or contacting us if you have doubts about any product or seller
You can contact us through the official communication channels listed below, or by phone: +964 781 993 1111